We are aware of the issue of parents not receiving the emails they have signed up to receive in the PowerSchool parent portal. The issue has been reported to DPI/Pearson for resolution.
As part of the PowerSchool 7.11 update that took place last spring, a new method for launching the Gradebook was included. Please DO NOT use the new launch method for the Gradebook at this time.
On the PowerTeacher portal navigation menu, you will notice the New Gr adebook Launch method. Previously, it was stated that users would have the ability to turn off this new PowerTeacher 2.8 feature. However, we have later learned that this option CANNOT be turned off. Therefore, if you launch the Gradebook, please DO NOT click the “Launch” button that appears on the screen as this requires the setup and use of the new launch method. Users should use the old “Launch” button in its place as identified by the red circle in the illustration below.